pictoral representations.

It is difficult to be in a place where you do not know the language. You can't communicate with people. You can't read signs, or labels or menus. This is why I appreciated places that not only had words, but visual representations of those words. Pictures are a lot more universal than languages. I found this picture below to be particularly helpful. I am not sure I would have known how to proceed without it.

Thank you Amsterdam airport....just another way you have raised the bar on customer service. Except, next time you might want to show the water not shooting away from the stick person.